Refund Policy

At MyVitamins.pk, customer satisfaction is our priority. We aim to provide only original and high-quality vitamins and supplements across Pakistan.

Eligibility for Refunds

Refunds are applicable only in the following cases:

• You received a wrong product
• The product arrived damaged or defective
• The product is expired at the time of delivery

Non-Refundable Items

Due to health and safety reasons, we do not accept refunds for:

• Opened or used supplements
• Products without original packaging
• Items damaged after delivery due to customer handling

Refund Process

To request a refund:

1. Contact our support team within 24–48 hours of delivery
2. Provide order details and product images
3. Our team will review your request
4. If approved, refund or replacement will be processed

Refunds (if applicable) are processed through the original payment method or adjusted as store credit.

For assistance, contact us at:
support@myvitamins.pk